Privacy Policy — How jjl77 Handles Your Personal Data

jjl77 ("we", "us", or "our") operates the online gaming platform available at jjl77.com (the "Platform"). We are committed to protecting the privacy and personal data of every member who registers and uses jjl77. This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations, which govern the processing of personal data in the Philippines.

This policy applies to all personal information we collect from you through the jjl77 Platform, including when you register an account, make a deposit, place a bet, contact our support team, or simply browse the website. By using jjl77, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about how jjl77 handles your personal data, you can contact our Data Privacy Officer at any time using the details at the bottom of this page. We want every Filipino member of jjl77 to feel confident and comfortable knowing that their information is in safe hands.

jjl77 collects only the personal data that is necessary for us to provide our services, comply with legal obligations, and protect the security of the Platform. Here is a breakdown of the categories of personal data we may collect from jjl77 members:

jjl77 does not collect any sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or sexual orientation unless it becomes strictly necessary for a legal compliance requirement, in which case we will notify you separately.

jjl77 collects personal data through several channels depending on how you interact with the Platform:

• Registration: When you sign up for a jjl77 account, you provide your name, email address, mobile number, and date of birth directly.
• Account use: Data is generated automatically as you use jjl77 — including bets placed, games played, and your deposit and withdrawal history.
• Deposits and withdrawals: When you add funds or cash out via GCash, Maya, or your bank, transaction data and payment method details are collected to process and record the transaction.
• Identity verification: When jjl77 requests verification, you may be asked to upload a government-issued ID, proof of address, or a selfie. This data is used solely for KYC (Know Your Customer) compliance.
• Customer support: Any communications you have with the jjl77 support team — whether via live chat or email — are recorded for quality assurance and dispute resolution purposes.
• Cookies and tracking: jjl77 uses cookies and similar technologies to collect technical data automatically as you browse the Platform. See Section 7 for details.
• Third parties: In some cases, jjl77 may receive data about you from third-party identity verification providers, payment processors, or fraud prevention services that we work with.

jjl77 uses your personal data only for legitimate, clearly defined purposes. We do not sell your data to third-party marketers. The main reasons we process personal information are:

• Account creation and management: To register your jjl77 account, verify your identity, and maintain your account settings and preferences.
• Processing transactions: To handle deposits, process withdrawals, and maintain an accurate record of your financial activity on jjl77.
• Providing gaming services: To deliver and personalise your gaming experience — including the games you play, the bets you place, and the promotions you qualify for.
• Legal and regulatory compliance: To fulfil our obligations under Philippine gaming regulations, the Data Privacy Act, and anti-money laundering (AML) laws. This includes identity verification and transaction monitoring.
• Fraud prevention and security: To detect and prevent fraudulent activity, account takeovers, money laundering, and cheating on the jjl77 Platform.
• Customer support: To respond to your questions, resolve disputes, and improve service quality based on feedback and support interactions.
• Responsible gaming: To monitor gaming behaviour and identify members who may benefit from responsible gaming tools or intervention. This is part of jjl77's commitment to member welfare.
• Marketing communications: With your consent, to send you information about jjl77 promotions, bonuses, and new game launches. You can opt out of marketing emails at any time.

Under the Data Privacy Act of 2012 and its implementing rules, jjl77 processes personal data based on the following legal grounds:

• Contractual necessity: Processing is necessary to fulfil our contractual obligations to you as a jjl77 member — including account management, processing bets, and handling payments.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including gaming regulations, AML requirements, and tax reporting obligations.
• Legitimate interests: Processing is necessary for jjl77's legitimate business interests, such as fraud prevention, security monitoring, and improving Platform performance, provided these interests do not override your privacy rights.
• Consent: For processing that is not covered by the above grounds — such as sending marketing communications or using optional analytics tools — we will ask for your explicit consent. You have the right to withdraw consent at any time.

jjl77 may share your personal data with third parties only where necessary and under strict data processing agreements that require those parties to handle your data in accordance with applicable privacy laws. The categories of third parties we may share data with include:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, and banking partners receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC services may process your identity documents to verify your age and identity as required by Philippine gaming regulations.
• Game providers: Where jjl77 integrates third-party game content, the game provider may receive your account identifier and session data to deliver the game.
• Fraud prevention services: We share technical data such as IP addresses and device identifiers with fraud detection services to protect the Platform and all jjl77 members.
• Regulatory authorities: jjl77 may be legally required to share data with the National Privacy Commission, Philippine gaming regulators, or law enforcement agencies when required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants who are bound by professional confidentiality obligations may have access to data where necessary for their services.

jjl77 does not transfer personal data outside the Philippines unless adequate data protection measures are in place, and only where permitted by applicable law.

jjl77 uses cookies and similar tracking technologies to improve your experience on the Platform, ensure security, and understand how members use our services. Cookies are small data files stored on your device by your browser.

The types of cookies used on jjl77 include:

• Essential cookies: Required for the Platform to function. These enable your login session, keep your cart or bet slip active, and ensure security features work properly. You cannot opt out of essential cookies without also disabling the Platform.
• Functional cookies: Remember your preferences, such as language settings and game lobby layout, so your jjl77 experience is personalised across sessions.
• Analytics cookies: Help jjl77 understand how members navigate the Platform — which pages are visited most, where people spend time, and how features are used. This data is aggregated and anonymised.
• Security cookies: Detect and prevent fraudulent activity, bot access, and suspicious login patterns on jjl77 accounts.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the jjl77 Platform, including your ability to stay logged in.

jjl77 retains personal data only for as long as is necessary for the purposes it was collected, or as required by law. Our general retention practices are as follows:

• Active account data: Retained for the full duration of your jjl77 membership and for a period of at least five years following account closure, as required by Philippine AML regulations.
• Transaction records: All financial transaction records are retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for the period required by applicable KYC regulations, typically five years from the date of verification.
• Support communications: Customer support chat logs and emails are retained for up to three years for dispute resolution and quality assurance purposes.
• Marketing preferences: Records of your consent to receive marketing communications are retained for as long as you remain a jjl77 member and for one year following opt-out.

When data is no longer required, jjl77 will securely delete or anonymise it in accordance with our data disposal procedures.

jjl77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse:

• Encryption in transit: All data transmitted between your device and the jjl77 Platform is encrypted using TLS (Transport Layer Security) protocols. You can verify this by the padlock icon in your browser address bar.
• Password hashing: Your jjl77 password is never stored in plain text. It is processed through a one-way cryptographic hash function, meaning even jjl77 staff cannot see your actual password.
• Secure payment processing: Financial transactions are processed through certified, PCI-DSS compliant payment gateways. jjl77 does not store full card numbers or sensitive banking credentials on our servers.
• Access controls: Access to personal data within jjl77 is restricted to staff who need it to do their jobs, under strict role-based access controls and audit logging.
• Regular security audits: jjl77 conducts periodic security assessments and vulnerability testing to identify and address any weaknesses in the Platform's data security posture.
• Two-factor authentication: jjl77 supports optional two-factor authentication (2FA) for member accounts, adding an extra layer of protection beyond your password.

While jjl77 does everything reasonably practicable to protect your data, no online platform can guarantee absolute security against all threats. We encourage members to use strong, unique passwords and to enable 2FA on their jjl77 accounts.

Under the Data Privacy Act of 2012, every jjl77 member has the following rights with respect to their personal data:

The jjl77 Platform is strictly for persons who are 18 years of age or older. jjl77 does not knowingly collect or process personal data from individuals under 18. If we discover that a minor has registered on jjl77, we will immediately close the account, delete all associated personal data, and report the incident to our compliance team.

If you are a parent or guardian and believe your child has registered on jjl77, please contact us immediately at privacy@jjl77.com so we can take prompt action.

jjl77 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to the Platform. When material changes are made, we will notify jjl77 members via a notice on the Platform or through your registered email address.

The effective date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically. Continued use of jjl77 after any updates to this Privacy Policy constitutes your acceptance of the revised terms.

jjl77 has appointed a Data Privacy Officer (DPO) responsible for overseeing all matters related to this Privacy Policy and data protection compliance. If you have any questions, concerns, or requests regarding your personal data, you can reach our DPO through the following channels:

• Email (Privacy matters): privacy@jjl77.com
• General support: support@jjl77.com
• Live Chat: Available 24/7 directly on the jjl77 Platform

For complaints about data processing that you do not feel have been adequately resolved by jjl77, you may also contact the National Privacy Commission of the Philippines through their official channels.